Shipping Policy


Fulfilled by thesellersouq.com

Our Shipping Process

1. Courier will come and meet you at your doorstep


2. Courier will check the ID and request for a signature on the delivery receipt 

3. For COD, the courier will receive your cash payment

Shipping Fees and Estimated time of Delivery

1. Our shipping fee is AED20.00 per seller within UAE.

2. Estimated Time of Delivery in Dubai is 1 -2 days and Other Emirates is 2-4 days.

Note: if you buy 2 items from Seller ABC and 1 item from Seller XYZ, your total shipping fee will be AED 40.


Fulfilled by Seller

1. Delivery can be fulfilled by Seller, Shipping fee varies per seller's courier partner.


Free Shipping

Seller can offer a free shipping on specific products, or promote free shipping based on the quantity discount.

 

Order Status and Tracking

To track the order status

  1. Log in to your account.
  2. Click on My Orders from the drop down menu.
  3. Locate the order you wish to check
  4. Click on Status to know the status of each product in this order.

For any queries, please contact us or email at support@thesellersouq.com